FAQs

If you have any questions, please contact our customer service team. We are happy to help. We will respond in 1-2 business days. Email: cirxrecycle@prismww.com.

If you are not entirely satisfied with your purchase, we’re here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Please note that we cannot accept returns of our Cirx^TM floor mats if the mat has been trimmed. You will be responsible for paying the return shipping costs. We will issue a refund to your original payment method, minus the cost of return shipping, within 30 days of receipt of the returned product. If the item you have received is damaged or defective, please contact us within 30 calendar days of purchase, and we will cover the return shipping costs and provide a replacement or issue a full refund. To initiate a return, please email cirxrecycle@prismww.com with your order number. See additional terms and conditions of sale.

Installation Instructions – Begin by positioning your Cirx^TM mats inside your vehicle. If are happy with the fit and all pedals are unobstructed, trimming is not required. Should you decide to customize the fit, please follow the instructions below. Items Required/Recommended:

• Sharp Scissors
• Light-Colored Marker
• Old Mats (for reference, if available)

Option 1: Using your vehicle as a guide.

Position each mat in their designated spot within your vehicle. Use a light-colored marker to mark excess mat material. Carefully trim away the marked excess material using sharp scissors. Follow the trim lines on the mat when removing excess material. Ensure all vehicle pedals can move freely without interference.

Option 2: Using your previous floor mats as a template.

Overlay your old mats onto your new Cirx™ mats, aligning them by their corresponding positions (e.g., old driver’s mat over the new driver’s mat). Use a light-colored marker to mark excess mat material. Carefully trim away the marked excess material using sharp scissors. Follow the trim lines on the mat when removing excess material. Ensure all vehicle pedals can move freely without interference. If you have any questions, please contact our customer service team. We are happy to help. Email: cirxrecycle@prismww.com